Yegomobility Limited ("Yego," "we," "our," and/or "us") values the privacy of individuals who use our application, websites, and related services (collectively, the "Yego App", "Yego Platform" or "Services"). This Privacy Policy explains how we collect, use, and share information from Yego users ("Users").
Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.
When using our Services, we may ask you to provide certain Protected Information, such as mobile phone number, name, email, payment method, driver's license, photo, identity documents, vehicle information, data about criminal convictions and offences and any other relevant information. When you contact our Customer Support, you may choose to provide us with any additional information requested.
We may use a variety of technologies that automatically (or passively) collect data and related information whenever you access or use our Services, including without limitation:
All the information is collected with the purpose of enhancing the experience and quality of our Services, including but not limited to:
Yego may share the Collected Information:
Your personal data is only disclosed to passengers, whose order has been accepted by you. Passengers will see driver's name, phone number, photo, vehicle type & registration number and geolocation data. Passengers also see driver's personal data in the receipt.
Yego may provide information to its vendors, consultants, marketing partners, research firms, and other service providers or business partners, such as payment processors and facilitators.
Yego may share your information with Government authorities and law enforcement officials if we reasonably determine disclosure is: (i) required by applicable law, regulation, operating agreement, legal process or Governmental request; (ii) necessary to protect the rights, property, or safety of Yego, our Services, or the public.
Yego may share your information other than as described in this policy if we notify you and get your consent for sharing the said information.
Yego will store your personal data for as long as your account is active. If you close your account, your personal data will be stored for an additional period of three (3) years. Data necessary for accounting purposes shall be stored for seven (7) years. In the event of suspicions of a criminal offence, fraud or false information, the data shall be stored for ten (10) years. If you wish to cancel your account contact us at feedback@yegoglobal.com .
All collected information is securely stored within our databases. While we take reasonable precautions to protect your information, we cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us.
From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy on our Platform. We encourage users to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use our Services, you are agreeing to this Privacy Policy and any updates we make to it.
Contact Information
Feel free to contact us at any time with any questions or comments about this Privacy Policy at feedback@yegoglobal.com